1.
How are these fares different
than buying a ticket from
the airline directly?
These tickets
are for the most part very
similar to tickets you would
buy directly from the airlines.
You can request special
meals, get advanced seat
assignments and almost always
accrue frequent flyer mileage.
An advantage is that these
tickets are often refundable
(with a cancel penalty).
2.
How can I pay for my ticket?
All rates
quoted can be paid with
a Credit Card / Debit Card.
You can also pay the amount
in our office or pay in
our account.
3.
How and when will I receive
my ticket?
Your request
will be processed within
1 business day. Your
ticket will be shipped to
with 5 Days via FedEx or
similar service if it is
a Paper Ticket. Most
tickets however are Electronic
or "E" tickets.
In these cases an Email
confirmation will be sent
which you simply will print
for check in.
4.
What if I need to cancel
or change my ticket?
If you need
to cancel or change your
ticket prior to departure
please contact us immediately
by phone. In certain
cases the tickets are refundable
minus a cancel fee.
If the ticket is refundable,
the terms will be disclosed to
you on the page where you
enter your credit card information.
If you need to make a change
before. We will need
to get the ticket back before
your departure date and
make the change as needed.
If changes are permitted
there will be a fee assessed
by the airline. If
you need to make a change
after departure and this
is permitted, you need to
bring your ticket to the
airline office or airport
at your destination and
they will make the change
for you. There is
a change fee involved as
well (usually $250) and
the same booking class will
have to be available to
make this change.
All of the above changes
are similar to what the
airlines will charge if
you bought a ticket from
the directly. However
typically the airlines will
not permit you to have your
ticket refunded - which
in certain cases we do offer
(with the applicable penalty).
5.
Can I use someone else's
credit card to pay for a
ticket?
Yes, but
in that case you will have
to send a card authorization
form to our company signed
by the card holder.
6.
Why does a price show however
when I go to book it tells
me that there is nothing
available for that date?
Our search
engine is different from
other search engines.
We basically show you the
lowest rates that we have
without taking availability
into account. The
next step is then to see
if space is available for
that specific fare.
This way you know what the
lowest fare in the market
is. If it is not available
you can now change dates
to possibly get this fare
or simply select a higher
fare. -- How
many times have you called
an airline and asked for
a price for specific dates
of travel. When they
quote you a price they do
not tell you that if you
leave the day before you
may have saved $500. Wouldn't
it be nice to know this
beforehand? We try to do
this.
7. How
do I contact you?
Please select
the contact button at the
top of the page. This
will have all the information
you will need to get in
touch with us. We
are open Monday-Friday 9am
to 6pm.
